Domain Com
Domain Com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 17 customer reviews; consumers are mostly dissatisfied with reliability and customer service, and many request a refund for unexpected billing and subscription charges.
Key Takeaways for Future Customers
- Read Domain Com reviews and verify email details before purchase to avoid registrant or transfer problems.
- Expect chat-only support; plan for slow responses when dealing with billing, refunds, or subscription cancellations.
Negative Feedback / Risk Areas
- Frequent Domain Com customer complaints about unauthorized billing and difficulty obtaining refunds.
- Poor customer service access, broken phone numbers, account locks, transfer delays, and unresolved tech issues.
Positive Feedback
Buying and registering a domain is reported as fast and easy, though many say follow-up support is lacking.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 17 customer reviews; consumers are mostly dissatisfied with reliability and customer service, and many request a refund for unexpected billing and subscription charges.
Key Takeaways for Future Customers
- Read Domain Com reviews and verify email details before purchase to avoid registrant or transfer problems.
- Expect chat-only support; plan for slow responses when dealing with billing, refunds, or subscription cancellations.
Negative Feedback / Risk Areas
- Frequent Domain Com customer complaints about unauthorized billing and difficulty obtaining refunds.
- Poor customer service access, broken phone numbers, account locks, transfer delays, and unresolved tech issues.
Positive Feedback
Buying and registering a domain is reported as fast and easy, though many say follow-up support is lacking.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Unexpected charges
They charged me 53 cad this month , I don't know if I have any subscriptions I want to cancel it by any chance.
Can you please refund me the amount charged.
Preferred solution: Full refund
This domain.com is a joke,
they don't answer the phone and just keep taking money out of my bank account. I'm over using your services.
- No pros
- Keep taking my money
Preferred solution: Full refund
Zero customer care
Why can't I reach anyone on your customer care line? Why do you have a fake number to call? I need to talk to someone!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service help. my domain
- - I purchased a domain called Faith Journey.
- - Another company already had the domain.
- - I couldn't contact them or get a refund.
I purchased a domain called faith journey. And I found that another company already had that domain. I tried to contact the domain about the issue, but I was unable to contact them, correct the problem, or get my money back.
Preferred solution: Full refund
User's recommendation: Buy elsewhere
Transfer domain
I have asked domain.com for the transfer code to transfer my domain OVER SIX TIMES and they do not follow through!
User's recommendation: Do not go there!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong bill
- - Domain.com charged me 63.16 without authorization.
- - I renewed my domain, and I don't know why this new bill was charged.
- - I want my money back.
Domain.com charged me a bill of 63.16. I never gave authorization to do this payment.
I already renewed my domain, and I don't know what happened with this new bill that, again, I never gave authorization for. I want my money back!
Preferred solution: Full refund
User's recommendation: Phone number, si I can talk with a real person
Resolved: Cancel a subscription
Company fixed the issue and I have been provided with apology. The problem is you have to work extra hard to get problems resolved because you do not take phone calls. Not everyone is computer savvy
I did not intend to renew and you took the money from my bank account t without my permission today
Babysitter.com and another one for lifwguard
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No solution after 1 year of trying!!!
- - -Longtime Domain.com customer; two of four domains suspended for missing ICANN verification; email bounceatdomain.com inaccessible, changes unresolved.
Company fixed the issue and I have been provided with apology. It took a few more back and forth with an Executive Response Specialist to solve the problem.
After 1 year I finally got my 4 domains to the point where I can use them. The company did not offer a compensation so far.
Several days after I posted my review, Domain.com contacted me and finally changed my email address. However, my domains are still suspended due to missing ICANN verification.
I repeatedly tried to re-send the verification link to my new email address yet if failed.
It appears that domain.com needs to update that link first on their end. I contacted them to request it but no answer so far.
Still, no solution.
When I purchased new domains a year ago, the owners/registrants email address was, for some inexplicable reason, recorded as "bounceatdomain.com". I obviously never entered this email address anywhere and I dont have access to it. I was logged into my account at the time of registration with my regular email address already on file.
The issue is now that no tech support rep has been able to change this email address for me to the email address already registered (and confirmed) with my account. I have been a customer for the past 20 years.
The problem pertains to 4 domain names.
I did everything the tech reps suggested, yet my case was closed several times without a solution. I got several apologies but no help.
I was instructed to email registrantnamechangeatnewfold.com and did not get an answer. Sometimes my emails were auto rejected since the case numbers (E-154158 and ACR_78361) the rep told me to include caused an automated reject of my emails as the cases had been closed.
On top of it two of my domains got suspended due to missing ICANN verification.
Of course I cannot verify it as the email address bounceatdomain.com is not mine and I have no access to it. And here the infinite loop continues.
- Fast domain registration
- Terrible customer service
Preferred solution: Solution of my problem. I have made an enormous effort and still no solution. I have not been able to use my domains due to the error. Two of them have even gotten suspended.
User's recommendation: Triple check that your email is correct before you purchase a domain, yet even that might not help as I was logged into my account when I purchased the domains. Still the registrant's email error occured.
Sugar Land, Texas
I SPEND HOURS WITH NO RESOLUTION ON JUST GETTING MY PAID EMAIL TO WORK
- - Repeated domain verifications and human review delays.
- - A screenshot is requested and an email address is provided after about 30 minutes.
At first, you get a chat and after verifying your domain 3 different times, and then getting to a human, you go over and over with more verification. Then, after that, they want a screenshot of what you have found and that takes another 30 minutes to get an email address from them to send information.
After another 30 minutes or so, you are STILL without being able to receive an email to the email address that you have paid for.
Meantime, DOMAIN.COM keeps saying "I understand your frustration". I have written a book with my website on it ONLY NO ONE WILL BE ABLE TO WRITE TO ME.
User's recommendation: ASK FOR A HUMAN AND THEN GET A NUMBER TO CALL. I JUST DID THAT AND PLAN TO CALL WHENEVER I HAVE ANOTHER 2-3 HOURS TO SIT AT MY COMPUTER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Weymouth, England
Resolved: Withdraw
- - Withdrawal not processed after three attempts; more funds needed to withdraw.
- - The teacher and receptionist are not responding.
Company fixed the issue and I have been provided with full refund. I complete all step but not my withdraw.
Withdraw
I have completed three tosses but my withdrawal has not happened, now they are telling me if I put more money then it will be withdrawn. But don't tell me this first I would have invested more but before that they invested me.Please solve my issue and can I withdraw The teacher and receptionist here are not responding.yes
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with my account
I'm trying to cancel a renewal but need direction. My account got locked while trying to log in. This site is also not very user-friendly!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew debit card
I sent an email but no one responds, when you call them, you get a recording to send an email, but no response
Called the number provided; a recording answers instructing you to use the chat. However, there is no access to a chat anywhere on the web. There is no contact person or email whatsoever.
Preferred solution: Contact a human being
User's recommendation: Find a company that has a human being to discuss issues
Issues with Google Workspace for Business
- - Can't sign in to Google Workspace due to DNS verification error.
- - They don't know DNS verification codes.
- - They seek guidance on what to do next.
I cant sign into google workspace dns mess again not allowing me in I keep trying to sign in to Google workspace for business and I keep running into the same error message about a DNS verify my domain name I dont know those codes. What should I do?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong phone number, this system is really bad
Im so frustrated with this whole situation, no way to get in touch with customer service to resolve your issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount Login / Domaine Renewal Issues
- - Account locked; ID changed without notice.
- - Spent 45 minutes with reps; still locked.
- - Cannot renew or pay; rate rising; switching hosts.
Account Locked. My USER ID was arbitrarily changed without notification.
I've spent 45 minutes chatting with two reps, but I'm still locked out, and the annual renewal rate continues to rise. I'm unable to renew or make a payment, so I'm off to a new host.
- Very poor customer service
Preferred solution: A new hosting service.
User's recommendation: Customer service is substandard at best.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service!!!
Your company is a scam. I cant believe any company runs a business without a live person to assist the customers with any questions or problems or issues they may hav.
apparently its all AI generated from what I can see. An AI prompts you for questions, then directs you to an agent and the so-called agent Takes for *** ever to respond thats how I know its not a real person on the other end.
They are totally not at all helpful with my issue. This is definitely a scam.
- No support its all ai
Preferred solution: Full refund
User's recommendation: AVOID THIS COMPANY
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